In the past months, one of the main concerns of learners and parents who chose to frequently use the school website was connection outrage. It is not quite new to all of the learners and users of Brimestone Academy Online platforms, the connection error code ‘Err_Connection_Timeout’ in which often caught us unprepared. The school technical team made every possible server optimization it had control of in an attempt to save the current server. However, the same connection difficulty has never been resolved by those attempts.
As the administration urged our technical team to resolve the problem as soon as possible to avoid further negative impacts on the school’s online transactions. In such a directive, a deep evaluation of the server’s log and performance was made. At last, the technical team decided to migrate all of the school’s online platforms into the new server. The process of migration involved the large transfer of data saved in Brimestone Online memory since 2019, databases, and other resources that is vital to the current presence of these online platforms. In total, the data transferred to a new server was 136.75 Gb and took two weeks to complete the migration.
Nevertheless, this decision seems to be appropriate to reduce any future connection outrage. Also, the technical team will be more cautious in any future alteration to the core program of Brimetone Online to avoid live error return to learners and other users.
